Privacy Policy

Last updated: May 2026

MithMill (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit mithmill.com or use our cold email marketing services.

1. Information We Collect

We collect the following types of information:

• Contact information: name, email address, phone number, company name, and billing address.
• Account information: login credentials, account preferences, and service configurations.
• Payment information: processed securely through third-party payment processors (we do not store full card details).
• Campaign data: information you provide for cold email campaigns, including target audience details and email content.
• Technical data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information to:

• Provide and deliver our cold email marketing services
• Set up and manage email inboxes on your behalf
• Process payments and manage subscriptions
• Communicate with you about your account, support requests, and service updates
• Improve our services and develop new features
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share information with:

• Service providers: payment processors, email infrastructure providers, and hosting services.
• Legal authorities: when required by law or to protect our legal rights.
• Business transfers: in connection with any merger, sale, or acquisition.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights (GDPR)

If you are located in the UK or EU, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at support@mithmill.com.

6. Cookies

Our website uses cookies to improve user experience and analyze traffic. You can disable cookies through your browser settings.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for the duration of your subscription plus 12 months.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

MithMill
26 James Street, Southampton, United Kingdom, SO14 1PJ
Email: support@mithmill.com
Phone: +44 7878 752704